Price Position
How a current cleaning investment compares with the CleanTech IQ™ benchmark for the building and selected service frequency.
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How CleanTech IQ™ evaluates contract value
Contract value is the relationship between what an organization pays and the service experience being delivered.
Service Confidence
A customer-reported assessment of service reliability, management responsiveness, quality oversight, staffing consistency, and related service factors.
Contract Value Alignment
The relationship between Price Position and Service Confidence, so price and service experience are considered together rather than separately.
New to CleanTech IQ™? See how the benchmark is built.